Parties and Definitions
1.1"EaseTech", "we", "us", or "our" refers to EaseTech Ltd., a private company incorporated under the laws of the State of Israel, company registration number 517186268, with its principal place of business in Israel.
1.2"Sentinely" refers to the AI agent security platform, including all software, APIs, SDKs, dashboards, scoring engines, algorithms, models, and documentation, developed, owned, and operated exclusively by EaseTech Ltd.
1.3"Service" means the entirety of Sentinely, including:
(a)The Sentinely Python SDK (pip install sentinely);
(b)The Sentinely Node.js SDK (npm install sentinely);
(c)The dashboard at app.sentinely.ai;
(d)The API at api.sentinely.ai;
(e)The documentation at sentinely.ai/docs;
(f)All related websites, tools, and communications.
1.4"User", "you", or "your" means any individual or legal entity that accesses or uses the Service in any capacity, including during a free trial.
1.5"Customer Data" means any data, content, or information submitted to the Service by the User, including agent event logs, tool call data, action parameters, and configuration settings.
1.6"Proprietary Technology" means all algorithms, machine learning models, scoring engines, behavioral analysis systems, threat intelligence data, source code, trade secrets, and intellectual property embodied in or underlying the Service, whether or not patented or registered.
1.7"Output" means any results, reports, scores, alerts, analyses, or other information generated by the Service in response to Customer Data.
1.8"Subscription" means a paid or trial plan authorizing access to the Service for a defined period.
1.9"Authorized User" means an employee, contractor, or agent of the Customer who is authorized by Customer to access the Service under Customer's account.
Grant of License and Restrictions
2.1Limited License. Subject to full compliance with these Terms and payment of all applicable fees, EaseTech grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
(a)Install and use the Sentinely SDKs solely within your own software systems;
(b)Access and use the dashboard and API solely for your internal business purposes;
(c)View and use documentation solely to facilitate your authorized use of the Service.
2.2License Restrictions. You expressly agree that you will NOT, directly or indirectly:
(a)Copy, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works of any part of the Service or its Proprietary Technology;
(b)Probe, scan, test, or penetration-test the Service or any infrastructure used to provide the Service;
(c)Attempt to extract, reconstruct, or replicate any scoring model, algorithm, or machine learning component of the Service;
(d)Use the Service to develop, train, or improve any competing product, service, or AI model;
(e)Sublicense, sell, resell, transfer, rent, lease, or otherwise commercialize access to the Service;
(f)Remove, alter, or obscure any proprietary notices, labels, or branding in or on the Service;
(g)Use the Service in any manner that could damage, disable, overburden, or impair any EaseTech server or network;
(h)Access the Service through automated means beyond normal SDK usage, including scraping, crawling, or bulk data extraction;
(i)Attempt to access any part of the Service for which you have not been granted explicit access;
(j)Use the Service to process data belonging to third parties without their explicit consent;
(k)Circumvent, disable, or interfere with any security, rate limiting, or access control feature of the Service;
(l)Share your API keys, credentials, or account access with any person or system not under your direct control and responsibility.
2.3Reservation of Rights. All rights not expressly granted in these Terms are reserved by EaseTech Ltd. No implied licenses are granted under these Terms. Nothing herein shall be construed to grant you any rights in the Proprietary Technology beyond the limited license in Section 2.1.
Accounts, API Keys, and Security
3.1Account Registration. To use the Service, you must create an account with a valid email address and a strong password. All information provided must be accurate, current, and complete. You agree to promptly update your information to keep it accurate.
3.2Account Responsibility. You bear sole and full responsibility for:
(a)All activity occurring under your account, regardless of whether you authorized it;
(b)Maintaining the confidentiality and security of your login credentials and API keys;
(c)All actions taken by Authorized Users;
(d)All charges incurred under your account;
(e)Any and all consequences arising from your failure to maintain adequate account security.
3.3API Key Security. API keys issued to you are confidential credentials equivalent to passwords. You must:
(a)Store API keys securely using environment variables or secrets management tools;
(b)Never commit API keys to public or private code repositories;
(c)Never transmit API keys over unencrypted channels;
(d)Immediately revoke and regenerate any API key that may have been compromised.
3.4Unauthorized Access. You must notify EaseTech immediately at support@sentinely.ai upon becoming aware of any actual or suspected unauthorized access to your account or API keys. EaseTech shall have no liability for any loss or damage arising from your failure to comply with this requirement.
3.5Security Responsibility. EaseTech implements commercially reasonable security measures. However, you acknowledge that no system is completely secure and you assume all risk arising from your use of the Service over the internet.
Subscriptions, Fees, and Payment
4.1Plans. The Service is offered under Trial, Starter, Pro, Team, and Enterprise plans. Current plan features, limits, and pricing are described at sentinely.ai/pricing and may be updated by EaseTech at any time with notice as described in Section 4.5.
4.2Free Trial. A 14-day free trial is available with no credit card required. At trial expiration, the Service will be suspended. EaseTech reserves the right to modify or discontinue the trial offering at any time without liability.
4.3Payment Obligations. By subscribing to a paid plan, you agree to pay all applicable fees in advance. All fees are stated in USD and are non-refundable except as explicitly stated in Section 4.6.
4.4Taxes. All fees are exclusive of taxes. You are solely responsible for all sales, use, GST, VAT, or other taxes applicable to your purchase, excluding taxes on EaseTech's income.
4.5Price Changes. EaseTech reserves the right to modify pricing at any time. We will provide at least 30 days written notice via email to your registered address before any price increase takes effect. Continued use after the effective date constitutes acceptance of the new pricing.
4.6Refunds. Refunds are issued solely at EaseTech's discretion. Requests must be submitted within 14 days of a charge to support@sentinely.ai with a detailed explanation. EaseTech's determination on refund eligibility is final and binding.
4.7Overages and Limits. If you exceed your plan's action or agent limits, the Service may throttle or suspend functionality. EaseTech is not liable for any losses arising from such throttling or suspension.
4.8Disputed Charges. Disputes regarding charges must be submitted within 30 days of the charge. Failure to dispute within this window constitutes irrevocable acceptance of the charge.
Customer Data and Privacy
5.1Your Data. As between the parties, you retain all ownership rights in Customer Data. You grant EaseTech a limited, worldwide, royalty-free license to process, store, transmit, and analyze Customer Data solely as necessary to provide and improve the Service.
5.2Data Processing. By using the Service, you acknowledge that your AI agents will transmit behavioral event data, including tool names, parameters, action sequences, and metadata, to EaseTech's servers for security analysis. You represent and warrant that you have all necessary rights and consents to transmit such data to EaseTech.
5.3Sensitive Data. You agree not to submit to the Service any:EaseTech bears no liability whatsoever for any damages arising from your submission of prohibited data types.
(a)Government-issued identification numbers;
(b)Financial account numbers, credit card numbers, or banking information;
(c)Protected health information (PHI) as defined under applicable health privacy laws;
(d)Special categories of personal data as defined under GDPR Article 9;
(e)Children's personal data (persons under 16);
(f)Any data whose transmission is prohibited by applicable law.
5.4Aggregated Data. EaseTech may collect, generate, and use anonymized, aggregated, de-identified data derived from Customer Data and Service usage, including attack patterns, threat intelligence, and statistical information ("Aggregated Data"). EaseTech owns all Aggregated Data and may use it for any purpose without restriction, including product improvement, research, and commercial purposes. Aggregated Data will never identify you or your organization.
5.5Data Retention. Customer Data is retained for the period specified in your plan (7, 30, 90, or 365 days). Upon plan expiry or account termination, data will be deleted within 30 days unless legally required to be retained longer. EaseTech shall have no liability for deleted data.
5.6Privacy Policy. Our Privacy Policy, incorporated herein by reference, governs our collection and use of personal information. By using the Service, you consent to the practices described in the Privacy Policy.
5.7GDPR Compliance. To the extent that EaseTech processes personal data on your behalf as a data processor, the terms of our Data Processing Agreement (available upon request) shall apply. You represent that you are a lawful data controller with a valid legal basis for all personal data submitted.
Intellectual Property
6.1EaseTech Ownership. EaseTech exclusively owns all right, title, and interest in and to:
(a)The Sentinely platform and all its components;
(b)All Proprietary Technology;
(c)All Output generated by the Service;
(d)All improvements, modifications, and derivative works of the Service, whether or not developed in response to your feedback or requests;
(e)All threat intelligence, attack pattern databases, and training data compiled through operation of the Service;
(f)The Sentinely and EaseTech trademarks, logos, trade dress, and all associated goodwill.
6.2No IP Transfer. Nothing in these Terms transfers or assigns to you any intellectual property rights in the Service. Your use of the Service does not create any proprietary rights in the Service or its outputs beyond the limited license in Section 2.1.
6.3Feedback. If you provide any suggestions, feedback, ideas, or recommendations regarding the Service ("Feedback"), you assign to EaseTech all right, title, and interest in such Feedback. EaseTech may use Feedback without restriction and without any obligation of attribution, compensation, or confidentiality to you.
6.4Output Ownership. Notwithstanding Section 6.1, risk scores, alerts, and security reports generated specifically for your Customer Data are licensed to you for use in your internal security operations only, and may not be redistributed or published without consent.
6.5DMCA. EaseTech respects intellectual property rights. If you believe any content on the Service infringes your copyright, please contact us at support@sentinely.ai with full details.
Confidentiality
7.1Mutual Obligation. Each party agrees to hold in strict confidence all Confidential Information of the other party and to use such information solely for the purpose of exercising rights or fulfilling obligations under these Terms.
7.2Definition. "Confidential Information" means all non-public information disclosed by one party to the other, including technical data, business strategies, pricing, customer lists, product roadmaps, and any information marked confidential or that a reasonable person would understand to be confidential.
7.3EaseTech Confidential Information. Without limitation, you acknowledge that the following constitute EaseTech's Confidential Information: the internal architecture of the Service; all scoring algorithms and models; all threat intelligence data; all API response structures and formats; and all non-public pricing or business terms.
7.4Exceptions. Confidentiality obligations do not apply to information that:
(a)is or becomes public through no breach of these Terms;
(b)was rightfully known before disclosure;
(c)is independently developed without use of Confidential Information; or
(d)is disclosed pursuant to law or court order, with prior written notice where legally permitted.
7.5Duration. Confidentiality obligations survive termination of these Terms for a period of five (5) years, and indefinitely with respect to trade secrets.
Warranties and Representations
8.1Your Warranties. You represent and warrant that:
(a)You have the legal right and authority to enter into these Terms and perform your obligations;
(b)Your use of the Service will comply with all applicable laws and regulations, including privacy laws, export control laws, and AI-related regulations;
(c)You have obtained all necessary consents, licenses, and authorizations for all Customer Data submitted to the Service;
(d)Your use of the Service will not infringe any third-party intellectual property rights;
(e)You will not use the Service in any way that exposes EaseTech to legal liability.
8.2EaseTech Warranty. EaseTech warrants that it will use commercially reasonable efforts to provide the Service in a professional manner consistent with industry standards. This warranty does not apply to any free trial, beta, or experimental features.
Disclaimers of Warranty
9.1 Except as expressly set forth in Section 8.2, the Service is provided on an "as is" and "as available" basis, without any warranty of any kind, whether express, implied, statutory, or otherwise. EaseTech expressly disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
9.2 EaseTech does not warrant that:
(a)The Service will meet your specific requirements;
(b)The Service will be uninterrupted, timely, secure, or error-free;
(c)Any errors or defects will be corrected;
(d)The Service will detect or prevent all attacks, threats, injections, or malicious activity;
(e)The Service is free from viruses or other harmful components;
(f)Any results obtained from using the Service will be accurate, complete, or reliable.
9.3 AI Limitations. You expressly acknowledge and accept that the Service uses artificial intelligence and machine learning systems that may produce inaccurate, incomplete, or incorrect results, and that the Service is not a substitute for human security judgment. EaseTech bears no liability for any harm arising from false positives, false negatives, or other AI system errors.
9.4 Security Breach Liability. EaseTech does not guarantee that use of the Service will prevent security breaches, data loss, or cyberattacks. You are solely responsible for your overall security posture.
Limitation of Liability
10.1 Exclusion of Consequential Damages. To the maximum extent permitted by applicable law, EaseTech Ltd., its directors, officers, employees, agents, suppliers, and licensors shall in no event be liable for any: indirect, incidental, special, exemplary, punitive, or consequential damages; loss of profits or revenue; loss of business or goodwill; loss of data or data corruption; business interruption; cost of substitute goods or services; or loss of anticipated savings — even if EaseTech has been advised of the possibility of such damages and regardless of the theory of liability.
10.2 Cap on Liability. EaseTech's total aggregate liability to you for all claims arising out of or related to these Terms or the Service, regardless of the form of action, shall not exceed the greater of: (A) the total fees actually paid by you to EaseTech in the twelve (12) months preceding the event giving rise to the claim; or (B) one hundred United States dollars (USD $100).
10.3 Essential Basis. You acknowledge that the limitations of liability in this Section reflect a reasonable allocation of risk and form an essential basis of the bargain between the parties. EaseTech would not provide the Service without these limitations.
10.4 Jurisdictional Limitations. Some jurisdictions do not permit the exclusion or limitation of certain damages. In such jurisdictions, EaseTech's liability is limited to the maximum extent permitted by law.
10.5 Time Limitation. Any claim arising out of these Terms or the Service must be brought within one (1) year after the cause of action arises. Claims not brought within this period are permanently barred.
Indemnification
11.1Your Indemnification Obligation. You agree to defend, indemnify, and hold harmless EaseTech Ltd. and its affiliates, directors, officers, employees, agents, and licensors (collectively "EaseTech Indemnitees") from and against any and all claims, liabilities, damages, losses, penalties, fines, costs, and expenses (including reasonable attorneys' fees and legal costs) ("Losses") arising out of or relating to:
(a)Your breach of any representation, warranty, or obligation under these Terms;
(b)Your violation of any applicable law or regulation;
(c)Your Customer Data, including any claim that Customer Data infringes or misappropriates the rights of any third party;
(d)Your use of the Service in violation of these Terms;
(e)Any third-party claim arising from your AI agents' actions or behavior;
(f)Your failure to obtain necessary consents for data submitted to the Service;
(g)Any claim by an Authorized User arising from their use of the Service under your account;
(h)Any regulatory investigation, fine, or penalty arising from your use of the Service.
11.2Procedure. EaseTech will: (a) promptly notify you in writing of any claim; (b) grant you sole control of the defense and settlement; and (c) provide reasonable cooperation at your expense. EaseTech reserves the right to participate in the defense with counsel of its own choosing at its own expense.
11.3Settlement. You may not settle any claim in a manner that imposes any obligation, restriction, or liability on EaseTech without EaseTech's prior written consent.
Term and Termination
12.1Term. These Terms begin on the date you first access the Service and continue until terminated in accordance with this Section.
12.2Termination by You. You may terminate your account at any time by written notice to support@sentinely.ai or through dashboard settings. Termination does not entitle you to any refund of prepaid fees.
12.3Termination by EaseTech. EaseTech may immediately suspend or permanently terminate your access to the Service, without prior notice or liability, if:
(a)You materially breach any provision of these Terms;
(b)You fail to pay any fees when due;
(c)We are required to do so by applicable law or court order;
(d)We reasonably believe your use of the Service poses a security, legal, or reputational risk;
(e)You become insolvent, bankrupt, or subject to insolvency proceedings;
(f)We discontinue the Service.
12.4Effects of Termination. Upon termination:
(a)All licenses granted to you immediately cease;
(b)You must immediately stop using the Service and uninstall all SDKs;
(c)All outstanding payment obligations survive;
(d)Customer Data will be deleted within 30 days, with no obligation to retrieve or export data after termination;
(e)All provisions that by their nature should survive termination shall survive, including Sections 6, 7, 9, 10, 11, 13, and 14.
12.5No Liability for Termination. EaseTech shall not be liable to you or any third party for any termination of your access to the Service in accordance with these Terms.
Compliance with Laws and Regulations
13.1General Compliance. You are solely responsible for ensuring your use of the Service complies with all laws and regulations applicable to you and your jurisdiction, including but not limited to:
(a)Data protection and privacy laws (GDPR, Israeli Privacy Protection Law 5741-1981 and its regulations, CCPA, and equivalents);
(b)AI regulations, including the EU AI Act;
(c)Export control and sanctions laws;
(d)Financial services regulations where applicable;
(e)Industry-specific regulations (healthcare, finance, legal, defense, etc.).
13.2Export Control. You represent and warrant that you are not located in, or acting on behalf of any person or entity located in, any country subject to Israeli, US, EU, or UN sanctions or export restrictions. The Service may not be used in connection with any end-use prohibited by applicable export control laws.
13.3
13.3 High-Risk Use. The Service is not designed, tested, or authorized for use in life-critical, safety-critical, or mission-critical applications where failure could result in death, personal injury, severe property damage, or catastrophic environmental harm, including medical devices, nuclear facilities, aviation, military systems, or emergency services. Use of the Service in such contexts is strictly prohibited and at your sole risk.
13.4AI Act Compliance. If you are subject to the EU Artificial Intelligence Act, you are solely responsible for ensuring your AI systems and use of the Service comply with all applicable AI Act obligations, including risk classification, documentation, and transparency requirements.
13.5Other US State Privacy Laws. If you are a resident of Virginia, Colorado, Connecticut, Texas, or any other US state with applicable privacy legislation, you may have additional rights regarding your personal data. EaseTech honors privacy rights requests from all US residents regardless of state. Contact support@sentinely.ai to exercise any such rights.
Governing Law, Jurisdiction, and Dispute Resolution
14.1Governing Law. These Terms and all disputes arising out of or in connection with them shall be governed exclusively by and construed in accordance with the laws of the State of Israel, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
14.2Exclusive Jurisdiction. Subject to Section 14.3, you irrevocably submit to the exclusive jurisdiction of the competent courts located in Tel Aviv-Yafo, Israel, and waive any objection based on improper venue, inconvenient forum, or lack of jurisdiction.
14.3Preliminary Relief. Nothing in these Terms shall prevent EaseTech from seeking immediate injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm, including protection of Confidential Information or Proprietary Technology. EaseTech may seek such relief without posting a bond or other security.
14.4Pre-Dispute Escalation. Before initiating formal proceedings (other than for injunctive relief), both parties agree to attempt good-faith negotiation for 30 days following written notice of the dispute. EaseTech's failure to respond to a dispute notice within 30 days shall be deemed a rejection.
14.5
14.5 Waiver of Class Actions. To the fullest extent permitted by law, you waive any right to bring claims against EaseTech on a class, collective, consolidated, or representative basis. All claims must be brought solely on an individual basis.
14.6
14.6 Limitation Period. Any cause of action or claim you may have arising out of or related to these Terms or the Service must be commenced within one (1) year after the cause of action accrues. Failure to file within this period permanently bars the claim.
Modifications to the Service and Terms
15.1Service Changes. EaseTech reserves the right to modify, update, suspend, discontinue, or restrict access to any part of the Service at any time, with or without notice. EaseTech is not liable for any modification, suspension, or discontinuation of the Service.
15.2Terms Changes. We may update these Terms at any time. For material changes, we will provide at least 14 days notice via email to your registered address and by posting an updated version at sentinely.ai/terms with a revised effective date.
15.3Acceptance of Changes. Your continued use of the Service after the effective date of any updated Terms constitutes irrevocable acceptance of the changes. If you disagree with any changes, your sole remedy is to stop using the Service.
General Provisions
16.1Entire Agreement. These Terms, together with the Privacy Policy and any executed Order Form or Enterprise Agreement, constitute the entire agreement between the parties with respect to the Service and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.
16.2Order of Precedence. In the event of conflict, an executed Enterprise Agreement takes precedence over these Terms, which take precedence over the Privacy Policy, which takes precedence over any other documentation.
16.3Severability. If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
16.4No Waiver. EaseTech's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision and shall not prevent EaseTech from enforcing it in the future.
16.5No Partnership. These Terms do not create any partnership, joint venture, employment, franchise, or agency relationship between the parties.
16.6Assignment. You may not assign, delegate, or transfer any of your rights or obligations under these Terms without EaseTech's prior written consent. Any purported assignment in violation of this Section is null and void. EaseTech may freely assign these Terms and its rights hereunder without restriction.
16.7Force Majeure. EaseTech shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, labor disputes, internet or infrastructure failures, cyberattacks, or pandemics. EaseTech will use commercially reasonable efforts to resume performance as soon as practicable.
16.8Notices. All legal notices to EaseTech must be sent in writing to support@sentinely.ai. EaseTech may send notices to your registered email address. Notices are effective upon confirmed delivery.
16.9Language. These Terms are written in English. Any translation is provided for convenience only. In the event of conflict between the English version and any translation, the English version shall prevail.
16.10Headings. Section headings are for convenience only and have no legal or contractual effect.
16.11Electronic Agreement. You agree that your electronic acceptance of these Terms constitutes a valid and binding signature under Israeli law, including the Electronic Signature Law 5761-2001, and under applicable international law.
Contact Information
CompanyEaseTech Ltd.Registration No.517186268JurisdictionState of IsraelGeneral Inquiriessupport@sentinely.aiLegal Noticessupport@sentinely.aiPrivacy Matterssupport@sentinely.aiSecurity Disclosuressupport@sentinely.aiWebsitehttps://sentinely.ai
— End of Terms of Use —
By using the Service, you acknowledge that you have read, understood, and agree to be bound by all of the above Terms in their entirety.